Free Short Course

An Introduction to No-Code Business Process Automation

In this free short course you will learn what business process automation is and how it works, how cloud-based apps communicate with each other, and how no-code connector tools like Zapier fit into the picture. We will also cover the importance of process improvement in automation and introduce our 4-Step Solvaa Automation Methodology®.

The contents of this short course have been extracted from the first module of our signature course Simple Zapier Automation Blueprint: Zero to Hero. 

Course Lessons


Earn 45 mins of CPD

This is CPD accredited. You will earn 45 mins of approved CPD once you have completed the course.
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What our students are saying

Kelly has completely enlightened me in getting the best from Zapier with the systems I use. In easy to understand language my grasp of Zapier has improved no end and I’m saving time, making a huge difference to my business.

I wish I’d learned this content 25 years ago for my role as a business analyst as it makes so much sense than some of the so-called expert methodologies being taught at the time.

It made me think about all my processes as I'm doing them...'Can I make this quicker?'. I've now got more creativity that I can look at my systems and go, 'Yeah, I can do that'. People have shown me so many ways to do processes and I've just not got it. You've shown me and it just makes sense.

Starting with that methodology and mapping out the process first, just makes Zapier 10 times more powerful. Taking a step back and looking at the strategy is going to have more of a company impact than just starting to plug things together.

chief operating consultant, samerica consulting

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Learn from a Certified Expert and author

Kelly Goss

Kelly founded Solvaa, a no-code digital automation consultancy in 2016, and is the author of Automate It with Zapier (1st ed) and Automate It with Zapier & Generative AI (2nd ed).  She is a digital process improvement specialist, Zapier Certified Expert, Pipedrive Certified Partner, SmartSuite Certified Partner and Xero Certified Advisor. Kelly regularly speaks at conferences and events. As a passionate advocate of digital automation and continuous improvement, she helps businesses streamline and automate their repetitive tasks to achieve their productivity goals and save money. 

Based in West Sussex, England, Kelly is a self-taught artist, a lover of travel and adventure, animals, urban art and street food.
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Frequently asked questions

Who is this course for?

This course is for business owners, team members, and business service providers such as virtual assistants, OBMs, bookkeepers, accountants, digital marketers and systems consultants who want to learn the fundamentals of business process automation. 

Is there a pre-requisite for this course?

Yes! A curious brain, the zeal to learn! Other than that, no prior knowledge or experience is needed with process improvement, strategy, Zapier or other automation tools.

Will a certification of completion be provided?

You will receive a certificate of completion once you have watched all the lessons, attempted the quizzes and have given feedback. This certificate will also include the accredited CPD time for this course.
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